@inproceedings{luebbe:AR4BPM:erbpm:2011,
	Author = {Luebbe, A. and Weske, M.},
	Booktitle = {2nd International Workshop on Empirical Research in Business Process Management (ER-BPM'11)},
	Editor = {Mutschler, B. and Recker, J.C. and Wieringa, R.},
	Title = {Investigating Process Elicitation Workshops using Action Research},
	Year = {2011},
}